The Madras Grand Hotel - Chennai

I had a great Christmas stay! The hotel had beautiful interiors, and the hospitality was great. The staff was super friendly and helpful, making sure I felt right at home. Plus, the location was very convenient for exploring the city, with many attractions nearby!

There were a few hiccups. The complimentary drinking water situation was confusing, and there were moments of noise in my room. The restaurant could improve its food options, too. it was decent but could use some fine-tuning!

My premium quadruple room had climate control, a laptop-size safe and multi-channel television. It was neat and bathroom was clean here.

beautiful & outstanding room, with a laptop safe, an electronic key card, and tea/coffee making equipment. good facilities.

I had a wonderful stay! The rooms were clean and comfortable, and the staff were friendly and attentive. The restaurant offered delicious meals, and the breakfast spread was excellent. While the location is a bit tucked away, everything I needed was just a short walk away. Highly recommended!

The atmosphere created was quiet. The room was comfy and fine, it had a laptop-size safe, multi-channel television and tea/coffee making equipment. It overlooked street and had an exceptionally comfortable bed. The service was excellent, the food was excellent...

Neat and excellent room, shower facilities, a dryer, and bath sheets in the room. The staff - amicable and helpful. Prime and decent location, a short walk to everywhere. 20 km away from Chennai International airport.

review: The Madras Grand showcased a comfortable atmosphere with adequate toiletries in the room, along with an electric kettle for making tea or coffee. The hotel's cleanliness stood out, although the restaurant seating could be limited during peak hours. The location is still convenient for city access. , rating: 8, date of stay: 2024-05-10}

The staff at Madras Grand impressed me with their helpfulness, promptly arranging taxis whenever I needed one. My room was clean and air-conditioned, although a bit smaller than I expected. I enjoyed the Indian cuisine in the restaurant, and service from the kitchen staff was consistently attentive. The restaurant itself felt cramped, with only a few tables , made waiting for a seat a hassle at times. A significant downside was the confusing communication regarding check-in and additional information required ahead of time. The shower lacked proper design. The positives of the stay outweighed the negatives, but improvements in communication and bathroom design would greatly enhance the experience.

The room was spacious, clean, and equipped with all essential amenities, including an electric kettle for tea and coffee. The staff were friendly and efficient, ensuring a smooth check-in process. The restaurant offered a decent variety of food, and the overall atmosphere was welcoming, making my one-night stay quite enjoyable.

None 😒.

A hidden gem with cozy charm

The staff here are amazing, always ready with a smile and eager to help. Our room was clean and had a lovely design.

The restaurant was often crowded with limited seating, leading to long waits for a table. Check-in procedures were confusing, requiring upfront payment for the entire stay.

Staff helped us book a taxi promptly.

The super nice team and kind in every regard!

I was disappointed by the confusion over complimentary drinking water. When I asked at the front desk, the staff gave varying information about how many bottles were included. During breakfast, I noticed a hair in my milk, made me question the cleanliness of the kitchen.

Great amenities and fabulous breakfast! The restaurant's service was excellent, but the fridge in my room didn’t work like the photos showed. I'd stay here again!

Great location and cozy vibes!

Loved the comfy vibes here! The highlight was the staff, so helpful and friendly. I hit up the in-room breakfast, nice to have. Just wish the restaurant had more options since it was pretty small. Still, super easy to explore the area. Definitely a solid choice for family trips!

The location near the local railway station makes it super convenient for day trips! The breakfast was tasty and staff were really accommodating, even catering to special dietary needs.

The shower setup could use some better design for a more spacious feel in the bathroom.